Useless. Read the fine print on the ad. It will say something like "Participating dealer". Dealer can choose not to participate.
-jeffrey815(Smartiecat);
2010-11-10(#6358484@0)
投诉Nissan (2) --进行中Nissan called back, and said that I have to resolve the issue with dealer. Then I submitted my complaint to ASC (Advertising Standards Canada). Also I called Nissan again and sent a 2nd mail to them.
-hjh108(刚到密市);
2010-11-10{199}(#6358515@0)
All promotional ad in Canada if you look at them carefully will have a statement like this: participating store/dealer only. It's Canadian experience. What you are doing is useless.Unless the ad is advertised by that specific dealership, they do not need to or have to participate in Nissan's advertised price.
This virtually applies to every ad in Canada. Read the fine prints.
-jeffrey815(Smartiecat);
2010-11-10{201}(#6358520@0)
"Some conditions may apply" is the tricky statement in Ad, by using this statement, dealer won't be defeated unless it intends to show its courtesy。。。
-noproblem(密西洒家。o O);
2010-11-10(#6358533@0)
Not on TV - if you seriously pursue legal actions. Also the statement is too vague to have any protection effects - esp. if the dealer did not bother to explain why that condition is met.
-ybird(黄鸟);
2010-11-11(#6361058@0)
The dealership is individually owned, like MacDonald, etc. They can choose to participate in the promotion or not. They are not obligated to.
-jeffrey815(Smartiecat);
2010-11-11(#6359428@0)
Depends on what form of corporation that you are talking to. Individually owned franchises have the right to refuse participation in any promotions.
-jeffrey815(Smartiecat);
2010-11-11(#6360963@0)
楼主到现在手里还拿着那张Toronto Star newspaper，读几百遍的时间都有了。 较真，Nissan 100%赢，否则Nissan的律师都白吃饭了；不较真是Nissan的选择，小事化无，楼主也拿点钱回来。
-agreewithyou(围观中);
2010-11-11(#6361097@0)
Isn't that the point? LZ gets what he feels he is entitled to and Nissan doesn't have to waste time and resource going through any legal trouble. Legally sound does not equal to business ethics. Thisway everyone is happy and LZ is right to protest in the first place --- end of the story.
-ybird(黄鸟);
2010-11-11{89}(#6361109@0)
Your theory only works when LZ and nissan dealer are considered equal.but they are not. LZ is just a normal consumer without much experience about buying cars. But nissan dealer as a pretty big company, they know every details about this business and have their lawyers. They can have lots of ways to set up the traps, it's legal but definitely immoral.
-dengdengwo(等等我);
2010-11-11{284}(#6361083@0)
It is not a theory. It's the very basic simple principle of being fair and just of an individual or business in this community: One means what he signs. Your argument about the equality is irrelevant.
-mamba(忙吧);
2010-11-12(#6361733@0)
I had one Nissan representative and one Nissan manager called me back today.The manager is reviewing the case. Dealer submitted to Nissan a bill of sale dated on Oct4, which is when I picked up the car. I have a bill of sale dated on Sep 30 (which is the ad time). Dealer obviously does not want Nissan to know that I actually do have a Sep30 invoice.
The case has been escalated.....let's see what will happen next.
-hjh108(刚到密市);
2010-11-11{343}(#6360100@0)
Way to go bro!
-ybird(黄鸟);
2010-11-11(#6360159@0)
Good job!
-middleman(middleman);
2010-11-11(#6360477@0)
In US/Canada case laws, fine prints on TV has little meanings in protecting the vendor. Otherwise you won't see so many drug commercials warning about side effects verbally, using up so much valuable air time.
-ybird(黄鸟);
2010-11-11(#6361045@0)
I feel that you look more like a new comer.
-zbt(周伯通);
2010-11-11(#6360915@0)
support! good way to go!
-spruce(toastmaster);
2010-11-12(#6362381@0)
Just let you know my bad experience with BBB, I complained Budget car rental to BBB for cheating reason, after long waiting, BBB notified me that Budget didn't put back any responses, BBB can do nothing since all BBB members are voluntary。。。
-noproblem(密西洒家。o O);
2010-11-19(#6373689@0)
Haha.....a news from Sherway Nissan......Sam who was the manager at the dealership, he was fired!!!Sam treated me very poorly, and obviously he treated other people very poorly too. I am really happy for that. The owner of Sherway Nissan will look into my file now.
-hjh108(刚到密市);
2010-11-19{166}(#6373724@0)
good job!
-middleman(middleman);
2010-11-19(#6374452@0)
ding
-780623(Saturday);
2010-11-19(#6373965@0)
Good job!
-dengdengwo(等等我);
2010-11-19(#6374174@0)
这个要大顶特顶。
-cy.qian(短笛大魔王);
2010-11-19(#6374344@0)
Ellen is very helpful. I sent a letter to her complaining about scam of Superior Energy (SE) last year. She responsed positively. After 2 days, the compliance officer from SE informed me that they cancelled my gas plan and refund me. 刚到密市, keep up.
-sandy77(Thanks4Help);
2010-11-20(#6374742@0)
In this case, the Ellen is most powerful person on the earth because Nissan dose not care the hundreds bucks, dose not care an after-sale complaint and even not care any legal action.....but he care Toronto Star where their Ad reside!
-hwy400(朱元璋);
2010-11-20(#6374755@0)
"I like the Nissan car, but I felt I was very poorly treated by the dealership, maybe because I am a female customer?" 写这话，一看就是没有头脑的傻女人。
-19and9(猪，老虎，兔子？);
2010-11-20(#6374777@0)
Can you elaborate on why you "一直投诉到美国总公司?"
-torcrab(allright);
2010-11-22(#6377681@0)
FYI: 广告误导顾客 Rogers被要求罚款一千万
Rogers faces $10M fine over dropped-call ads
-wangqingshui(忘情水);
2010-11-21(#6375770@0)
I bought three Nissan Cars in the past four years from Altan Nissan Woodbridge, I am very happy with the saleman and their service. PM me if you want to know the saleman name....Jun
-junliw1975(tennisli);
2010-11-21(#6375927@0)
Win-win? What do you win? Some words? It is true that the dealer won because they lose nothing but offering some meaningless words in this case. For me, I prefer to get some money instead of having the salesman fired.
-bonjour(铁水掌上飘);
2010-11-24(#6380779@0)
有些人把站出来维权，不平则鸣就称为好斗。感觉真是当奴隶当惯了。我不判断LZ，因为我知道一个帖子能说出来的细节有限，而且有方便说又不方便说的。既然信息全部都是LZ给的，何苦去挑战其真实性呢？就事论事就好了。这种疑神疑鬼的思维很滑稽。Mysupport goes to LZ is because in the event some of us encounter similar situations that warrant a fight, or a fight is the only option left, LZ's experience gives us a good guidance on the tools, channels and approaches available. The scenario is also a good reference on what the outcomes could be.
This is a valuable thing to share with all Rolians.
-xbird(交交黄鸟);
2010-11-25{358}(#6382547@0)
这个帖子的反对意见个人觉得不属于内斗，因为反对的焦点是：人家那么歧视你，你为什么还跟他做买卖？你签了字，然后又来file a formal complain。。。这些确实是LZ需要反思的。但是，这么悖理的一个case，居然赢了，说明抗争的一个核心基础-广告欺骗-是非常强大的理由。star的介入是因为广告在star上登的，nissan不怕跟你上庭，但绝不想跟star闹毛。这也是LZ的福气。
-hwy400(朱元璋);
2010-11-25{90}(#6382612@0)
A contract is a merely a business agreement, not a moral consensus, not an emotional approval. If you feel the contract violated the latter 2 under the circumstances, you have all the right to fight for it - the outcomemay not be what you wanted, but nevertheless the fight is warranted.
You must understand the scope and role of a contract in the western civilization. Only a simpleton would regard a contractual agreement as the sole standard to measure business or social righteousness.
-xbird(交交黄鸟);
2010-11-25{274}(#6382704@0)
This is a signed business agreement that has nothing to do with moral or social justness. It is only related to legal discretion. She has right to fight but she failed to show her reasonabilityof the complain against the agreement signed by the same person. Actually, in my opinion, there is such a wonderful legal point to justify her complain that the law regarding Ad has high authority to overwrite the agreement. And I believe it is also the reason all involved parties accept the "after-agreement-complain".
-hwy400(朱元璋);
2010-11-25{324}(#6382887@0)
Again, Great job! Some people on the forum just don't understand "how important the customer relationship means to a company." As a manger, if he is being rude to the customers, he desires to be fired. There is no excuse for that.
-middleman(middleman);
2010-11-25(#6382595@0)
你应该说说你最后的具体结果（包括 the amount OF compensation），这样才对得起ROLIA大家的支持，更关键的是鼓励大家＂if you think you are not treated fairly, speak up!＂
-carlson(car);
2010-11-25(#6382611@0)
You are missing the point. The "amount of compensation" is meaning less to you and me. It is not the money; it is the act to fight for your right.
-middleman(middleman);
2010-11-25(#6382635@0)