本文发表在 rolia.net 枫下论坛The legal term for those "advertised prices" is merely a "suggestion". No vendors are legally bound to fulfill that "suggestion". So if you walk in a dealer and the dealer do not honor the advertised price, you cannot hold them legally responsible for the ad - regardless it is Nissan's ad or dealer's ad.
But! if a vendor advertises the price and are proven having no intention or action to fulfill that price in its distribution channels. Then vendor can be prosecuted for false advertising as a type of fraud. So in LZ's case, Nissan is the one who *could* be in legal trouble, however as we all know it, a large vendor is usually protected by layers of law firms and in-org legal departments. The chance for it to lose the case is very slim.
However! No vendor in the right mindset would like to be challenged for false advertising - it is bad PR and incurs necessary legal costs. And an unsatisfied customer itself is already sort of breach of implicit duty of the distribution network - after all, a dealership network's existence is justified by better customer service, otherwise we should all go to eBay or Amazon to order our Pathfinders directly, so a compensation in this case, is the best case scenario for all parties.
I wrote all this is just to clarify 1 fact: The dealer is responsible for customer satisfaction, they are professionally (not legally) bound to provide a solution to you no matter how unreasonable you seem to be. If they can't, you can take an action on them and they can also defense themselves in front of Nissan Canada. If Nissan Canada is the one you are going after, it can defend itself in the court of law. It is a fair game if you want to play.
So it is absurd to pass on judgment to LZ on whether she is being reasonable or not, we don't know the whole fact and the system is designed to be a game of check and balance, and everyone is the player. This is how business become better and better because they get constantly challenged, This is also how consumer becomes better and better because we have the upper hand to fight for injustification when in doubt.
Well unless you put on that L-O-S-E-R hat voluntarily in the first minute of this game - and that's what many vendors want to you to do exactly.更多精彩文章及讨论，请光临枫下论坛 rolia.net
But! if a vendor advertises the price and are proven having no intention or action to fulfill that price in its distribution channels. Then vendor can be prosecuted for false advertising as a type of fraud. So in LZ's case, Nissan is the one who *could* be in legal trouble, however as we all know it, a large vendor is usually protected by layers of law firms and in-org legal departments. The chance for it to lose the case is very slim.
However! No vendor in the right mindset would like to be challenged for false advertising - it is bad PR and incurs necessary legal costs. And an unsatisfied customer itself is already sort of breach of implicit duty of the distribution network - after all, a dealership network's existence is justified by better customer service, otherwise we should all go to eBay or Amazon to order our Pathfinders directly, so a compensation in this case, is the best case scenario for all parties.
I wrote all this is just to clarify 1 fact: The dealer is responsible for customer satisfaction, they are professionally (not legally) bound to provide a solution to you no matter how unreasonable you seem to be. If they can't, you can take an action on them and they can also defense themselves in front of Nissan Canada. If Nissan Canada is the one you are going after, it can defend itself in the court of law. It is a fair game if you want to play.
So it is absurd to pass on judgment to LZ on whether she is being reasonable or not, we don't know the whole fact and the system is designed to be a game of check and balance, and everyone is the player. This is how business become better and better because they get constantly challenged, This is also how consumer becomes better and better because we have the upper hand to fight for injustification when in doubt.
Well unless you put on that L-O-S-E-R hat voluntarily in the first minute of this game - and that's what many vendors want to you to do exactly.更多精彩文章及讨论，请光临枫下论坛 rolia.net