以前和朋友去换雪胎，电话里说要的价格，去换完了就翻脸，说什么不可能，听错了，光是做平衡就要多少多少，一脸无赖相。

坛子里的能人请出来, 帮他把这流氓赶走, (想了一点)
1 赔偿时间损失
2 精神受惊吓(he yell to you) 那时大忌! (明天就go to clinic and sat to doctor: 记忆力不好, 睡不好觉, ..........)先有记录在(doctor--几年后都好使)(最好有人陪你). doctor will ask to you, you (or your wife )said: 收惊吓, (sb want to beat you and yell to you)(强调: 以前很好), 三五天后, 再去, 加重, (您要是打工, 停, )
3 欺负新移民的, 让他得不到好抱 (现在我还咬牙切齿)

您的文章很有用。

决不尿任何大小dealer. 天下的乌鸦一般黑.沪光是香港人开的的吧, 更不要尿它了.偶还没有真的确定买车的时候,曾经在那里看过热闹,只觉得他多半卖日本车德国车, 车贵.后来陪朋友去沪光旁边的一车行看一老雅阁.试车漏滑油, 后来退定金了事.从此对dealer不感冒.你想啊, dealer是吃专业饭的, 人家是刀, 你是他砧板上的肉啊. 对他们来说, 最简单的增加利润的方法就是......哈,知道了吧.更何况还要交GST.

本文发表在 rolia.net 枫下论坛补充一个交锋的细节。

当沪光收到我的挂号信后， sleem 打电话给我， 问： “你真的不要车了？”
我回答： “No”
然后他慢条斯理的说： “OK then, since you changed your mind, we can arrange a time to discuss canceling deal”
我马上义正辞严， 一字一顿的说： “I do not change my mind. I want to cancel the deal because of your unfair practice !”
对方： “whatever, ………”

我不知道他是不是在玩偷偷录音的把戏， 但我当时学了点法， 知道这是原则问题，安省汽车买卖没有不满意可以退的保护， 也没有所谓的冷静期。 一签那个合同， 交易就生效了。 以后再想取消交易， 除非对方违反了商业行为法的某条款。 如果仅仅是自己改了主意是不能取消交易的。 所以一旦想取消交易， 坚决不能承认是因为 “change of mind”


下面的话引自 www.omvic.on.ca.安省汽车行业理事会的网站。

“Only when they have been victims of such practices -- and not out of a change of mind -- are consumers entitled to request the cancellation of an agreement. ”

搜索注册dealer and salesperson 的地方现在竟然找不着了， 但就在这个网站上。 不过当时我是打电话确认了一下搜索结果的。

下面是要求取消交易的信的样板：
http://www.omvic.on.ca/cancel_agreement.htm

下面是连接的商业行为法：
http://192.75.156.68/DBLaws/Statutes/English/90b18_e.htm

仔细研究第二条下的各条款， 然后在信中上纲上线。

比如：
Item 1:
卖我车的人不是注册的 salesperson, This practice was against Business Practices Act, CHAPTER B.18, Section 2, 1, ii:
“a representation that the person who is to supply the goods or services has sponsorship, approval, status, affiliation or connection the person does not have”

Item 2:
关于他误导我车子来自农村的事情描述，
This practice was against Business Practices Act, CHAPTER B.18, Section 2, 1, xiii and V:
“a representation using exaggeration, innuendo or ambiguity as to a material fact or failing to state a material fact if such use or failure deceives or tends to deceive”

“a representation that the goods have been used to an extent that is materially different from the fact”

Item 3:
关于修空调的过程：
This practice was against Business Practices Act, CHAPTER B.18, Section 2, 1, xiii and V:
“a representation using exaggeration, innuendo or ambiguity as to a material fact or failing to state a material fact if such use or failure deceives or tends to deceive”

“a representation that the goods have been used to an extent that is materially different from the fact”

Item 4:
关于他态度粗暴， there was yelling.

This practice was against Business Practices Act, CHAPTER B.18, Section 2, 2, Vii and Viii:
“that he or she is making a misleading statement of opinion on which the consumer is likely to rely to his or her detriment”

“that he or she is subjecting the consumer to undue pressure to enter into the transaction.”

这个信要用挂号信寄， 这样对方不能耍赖说没收到。

到还车的那天， 我的一个朋友和我一起去， 他要开车带我回来。 车行里面的人就问我那个朋友： “你是不是律师？ 这信是你写的吗？” 看来如果找个律师写这封信， 也差不多就是这样。

其实仔细看这四条， 只有第一条是要害， 其他三条都是公说公有理， 婆说婆有理的事情， 纠缠不清的。更多精彩文章及讨论，请光临枫下论坛 rolia.net

本文发表在 rolia.net 枫下论坛谢谢各位的热烈回复。 我在枫华潜水多年， 这还是头一次做贡献。

事实是， 这件事发生在 2003。很久以前了。

大家能发现， 上文前半部很详细， 因为我曾经一度坚定的要诉讼到底。 所以一笔笔写下经过准备上网寻求支持和帮助。

但是后来对方提出和解， 我接受了， 于是文章就煞然收笔。 以后很长时间更是想都不想再回忆一点点。

直到这个春节期间我整理旧文章， 才把材料整理出来发表。


------ 诉讼的可能 ------

我是不是应该不接受和解坚持诉讼下去呢？ 事前事后都常常想这个问题。

从出一口气， 让沪光领教新移民不可辱， 制止他继续如此欺骗， 维护公益等等角度， 就应该告到底。

然而诉讼，即使赢了， 也是有代价的。要考虑个费效比。 看过 <Ally Mcbeal> 这部剧的人都有印象， 那些老奸巨猾的律师总是提醒自己的当事人， 或者威胁对方的当事人关于诉讼的成本问题。

举例来说一个女职员诉讼她老板性骚扰， 假如证据确凿， 律师也会提醒如下事实：
1 老板可以轻松的找到方法把案子拖上 2-3 年。 在这期间， 为不妨害司法公正不能把涉案情节公之于众， 这就使原告的主要目的之一： 让被告声名狼藉， 无法实现。
2 这期间原告没法正常工作，按揭没法偿付，2-3 年后，房子和车都被银行收走了。
3 假使官司最后赢了， 原告获得 30万元的赔偿。 公之于众后， 事实上没有人会再雇佣她。 就是说失去了再工作的可能。
如果这些后果原告都愿意承担的话， 就继续告。 否则还是大家 “pick a number”. 一笔钱和解了事。

我也考虑我的诉讼成本：
1 对方和解的条件是我还车， 沪光全部还钱。 那么我耽误了一些时间，沪光损失了一笔生意和已经进行的过户手续费等等。我精神受了些骚扰， 估计我要告他非法售车的事情也让他吓了一跳， 而且我也白开了他的车达三个多星期。 所以也算是合理的和解。

2 如果我坚持诉讼， 势必要提出更高的条件， 比如为精神原因索赔等等。 其实没有必赢的把握。闹不好象那个律师和沪光说的那样， 最后判决是额外赔偿没有，　车还是我的， 沪光再修空调而已。 这个空调现在是漏得太快了， 一天就漏光。 如果换了根管子变成一个星期才漏光， 我要不要继续告？

3 现在这车 $6600, 如果我索赔的金额 $4000, 那么就高于一万元， 按照我的理解就必须请律师。 和律师打交道又是另外一台戏。 北美三大职业骗子：政客， 律师， car dealer.

4 交易过程中我也有不光彩的行为， 交 $2000 现金， 这是车行逃营业税， 我逃销售税。 如果扯出来狗咬狗两嘴毛。

5 全过程要多少时间， 这中间能不能保持平和的心态？ 在我终止支票后， 到沪光收到我的挂号信之间的一段时间， 沪光每天都要打三四个电话来， 威胁交易没有完成， 他们有车的一半 ownership, 他们随时要来拖车。 搞得我对电话都有恐惧症了。 当时我正要全身心投入工作， 做出成绩来保住职位。 这个时候怎能开辟第二战场？ 精力如何分配？

所以最后， 我还是按照华人一贯的传统， 息事宁人， 接受和解了事。

也不能说我的准备都白费了。 毕竟没有这些准备， 连目前的和解都拿不到。 而如果继续诉讼下去， 要准备的东西还很多很多。

------- 额外索赔的可能 --------
能不能除了我付的钱之外， 和解时候直接要求额外赔偿呢？
这要取决于我手中这份 sleem 签字的合同能给沪光造成多大的伤害。

- 要是仅凭这一单， OMVIC 就能关了沪光， 那么我勒索 $20,000 也喊得出口。

- 如果 OMVIC 仅仅是第一次警告， 第二次严重警告， 第三次罚款 $5000, 那么恐怕我能要求的就不能超过 $2000.

我曾经试图搞清楚 OMVIC 惩罚的力度， 知道了， 才能有的放矢的提出索赔金额。 但是 OMVIC 在电话里不说， 我问， 他就要求我提供详细情节。 而一旦我供出详细情节， 就没有了任何和解的可能。

也可能有些律师知道， 或者有 OMVIC 执照的其他人知道。风闻的说法很多， 但就是没有准确的。

最后我放弃了这个想法。 这种事情迹近讹诈， 实在不是我能干得出来的。 不是说我道德水平有多高， 可是干一种从来没有干过的事情， 这心理障碍有多高？ 心理素质能承受的住吗？ 恐怕卖车的人蒙骗买主的种种伎俩， 也是一点一点培养起来的。 不会一开始就那么黑。

况且想想那黑大汉一蹦三尺高的样子， 也有些害怕， 把对方逼急了， 他知道我的住址， 干出什么邪的来， 就更狗咬狗两嘴毛了。

所以认真考虑， 额外索赔的企图也放弃了。

---------- 买车的经验教训 --------------

象我这样能抓住车行的致命疏忽的情况很少。 大多数情况下一旦签字了， 交易就无法取消了。

所以朋友们， 在买之前发现问题才重要。 教训上面都写了， 再总结一下：

1 OVIP, 旧车信息， 一定要充分利用。 自己看中的车， 就到车窗前把 PIN # 抄下来。

OVIP 上面有什么信息呢？

首先是以前的车主在哪里， 比如农村路况差， 多伦多冬天撒盐。 如果在温哥华买多伦多开过的车就会少 $2000 左右。 如果真有这些状况， 车行的人是不会主动告诉你的。 当然如果是相反的情况，比如在多伦多买车， 以前的车主在温哥华， 那么车行的人一定会主动告诉你并且加价钱的。

其次能看出车经过了几手交易。 一般交易越少越好。 车行每转卖一次， 也曾经做过一次 owner.

第三是看每次交易时的里程纪录。 如果上次交易历程是 12万， 现在是 11万五， 那肯定有人调里程表了。 如果上次 12万， 现在过了三年， 里程是 12万三， 那就太可疑了， 最好也别买。

第四是看最后一个 section, （好像是第六 section). 上面是银行抵押的信息。 如果这车上有 lien , 绝对不能买。

这些信息车行的人肯定都知道， 如果你问， 他在某个问题上突然含糊其词， 比如： “我不知道有没有抵押， 让我回头查查看？” 那就可能有问题。

强烈建议买旧车的朋友， 下最后决心前投资上 $21 打出来这个 OVIP. 至少落个心里踏实。

2 空调
空调是车里面除了 power, trans, 之外最贵的系统了。 还容易坏。 因为压缩机是个小马达， 管道系统复杂而且有内部压力。

如果买的车是有空调的， 最好天热的时候买， 以便能试验。 如果冬天买了， 夏天发现空调不好， 就只好自认倒霉了。

请修车师傅验车的时候， 师傅看压缩机转不转， 然后用个仪表量了量有没有氟利昂泄漏。 没有检查管道内部的压力。 不知道其他的验车师傅怎么验证空调。 可是我这个情况就正好出现问题， 压缩机正常， 但是管道里面的氟利昂已经基本漏光了， 压力很低。 所以测不到什么泄漏。 回头车行一充气， 好像冷森森的。 就蒙混过关了。 前面已经有详细叙述。

所以教训是： 验空调的时候， 一定要在空调制冷很好 （氟利昂充足） 的状态下测泄漏。


3 现金
不要接受交现金减价的方案。 如果诚心减价， 就从本金里减。 交了现金， 不清不白的。

祝各位买旧车的朋友走运 ！更多精彩文章及讨论，请光临枫下论坛 rolia.net

本文发表在 rolia.net 枫下论坛------------- 这是卖车的合同背面的文字， 不知道多少人签字前认真读过， 这是保护卖主利益的。 ------------------

1. PURCHASER’S OFFER: By singing this form I have made an offer to purchase the vehicle described above (“the vehicle”). I understand that this offer becomes a binding contract between the dealer and me when it is accepted by the signature of an authorized official of the dealer.

2. VEHICLE SOLD “AS IS”: I agree that if the appropriate space below is initialed by me, the vehicle is sold “As Is” and is not represented as being in a road worthy condition, mechanically sound or maintained at any guaranteed level of quality. The vehicle may not be fit for use as a means of transport and may require substantial repairs at my expense.
________________ (Purchaser’s initials) if this space is not initialed by me, this clause does not form part of this agreement.

3.ACKNOWLEDGEMENT OF TERMS: I acknowledge having read all terms of the contract, including those on the reverse. I understand that they form art of this agreement. I also agree that no verbal promises have been made to me by the dealer or its employees. I agree that the written terms contained in this contract make up the entire agreement.

4.TRAD IN VEHICLE: Any vehicle I trade-in shall be equipped and in the same condition, other than reasonable wear and tear only, at the time of delivery to the dealer, as it was at the date of this agreement. I agree to be responsible for any repairs or maintenance needed to maintain this condition until the delivery date. If the trade-in vehicle has been damaged between the date of this agreement and the delivery date, or is in need of repair, the dealer may cancel this agreement and deduct any damages from the deposit or, if I agree, may reduce the amount of the trade-in allowance to compensate for the repairs needed. I also agree that I will be liable to compensate the dealer for any loss suffered because of any misrepresentation by me about the declared distance traveled. The declared prior use, or the condition of the vehicle traded-in.

5.DISTANCE TRAVELLED: To the best of the dealer’s knowledge, the distance the vehicle has traveled is as shown in this agreement.

6.WARRANTIES: I understand that there are no warranties or representations given by the dealer regarding the vehicle or affecting my rights or those of the dealer, other than those contained in this agreement or sat out in any applicable legislation or manufacturer’s warranty.

7.TAXES AND FINANCING: I agree to pay the dealer an amount equal to any increase in taxes payable relating to the purchase of the vehicle, between the date of this agreement and delivery of the vehicle to me. Should the amount of tax payable to reduced, the dealer agrees to deduct this amount from the total amount owed by me.

I agree that I will be responsible for any damages suffered by the dealer if a financing contract cannot be arranged because of any default or misrepresentation by me.

8.LEGAL OWNERSHIP AND PURCHASER’S OBLIGATIONS: Legal ownership of the vehicle shall not pass to me until the entire purchase price has been paid in full. I agree that until that time, I shall:
(a)maintain insurance on the vehicle with the dealer as the named beneficiary in the event of a loss.
(b)not sell or transfer the vehicle to anyone else
(c)not allow any lien or other interest to be taken in or against the vehicle
(d)not allow the vehicle to be used in the commission of any illegal act; and
(e)reimburse the dealer for any costs the dealer may incur due to my failure to comply with any of (a)(b)(c)(d)

9.CREDIT INFORMATION: I authorize the dealer to obtain credit information on me from any credit reporting agency or any credit grantor and to disclose credit information on me to any credit reporting agency or to any credit grantor with whom I have financial relations.

10.SECURITY INSTEREST: If the entire amount owing by me is not paid at the time I take delivery of the vehicle, or if any vehicle traded in by me contains an encumbrance of any sort, so that I connot pass clear title to the dealer, I grant the dealer a security interest in the vehicle being sold to me up to the amount owing and understand that the dealer may register this interest under the Personal Property Security Act.

11.DEFAULT IN PAYMENT: If I miss any payment due under this agreement, then the entire purchase price shall immediately become due and payable. The dealer, or anyone assigned by the dealer, shall then have the right too repossess the vehicle without notice to me.

On seven (7) days notice to me by registered mail, sent to my last address known to the dealer, the dealer may resell the vehicle by private sale or public auction. The dealer shall have the right to make whatever repairs are deemed necessary to put the vehicle in adequate condition for resale.

I agree to pay the dealer the difference between the balance of the purchase price still owing by me and the amount obtained on resale…as well as any expenses incurred by the dealer in repossessing and reselling the vehicle.

12.CANCELLATION OF AGREEMENT: This agreement may not be cancelled by me. If by mutual consent, the dealer and I agree to cancel the contract, the dealer shall return any deposit or vehicles traded in as part payment of the purchase price. Should any vehicles traded-in by me be sold prior to the mutual cancellation of this agreement, the dealer agrees to pay me the amount of the trade-in allowance shown on the front of this agreement.

13.ACCEPTANCE BY PRUCHASER: If refuse to take delivery of the vehicle when it is made available to me, or on the delivery date specified in this agreement, the dealer shall notify me, by registered mail, sent to my last address known to the dealer, that the vehicle is available for delivery. If I fail to take delivery to the vehicle within seven (7) days of signed receipt of this notice, or if the notice is returned to the dealer unclaimed. The dealer may resell the vehicle with no further notice to me.

When the dealer resells the vehicle, I agree to pay the dealer the difference between the agreed upon purchase price and the amount obtained on the resale…as well as any expenses incurred by the dealer in reselling the vehicle. Any deposit or vehicle traded-in may be kept by the dealer to apply against any loss suffered by the dealer. If the loss is greater than the total of the amount paid as a deposit any the value of the trade-in, I agree to pay the difference to the dealer.

The dealer agrees to provide me with a detailed accounting of the resale and a list of expenses incurred. These expenses may include, but may not be limited to, advertising, insurance, daily interest, etc. The dealer shall maintain the right to use any legal means available to collect any sum owing by me under this agreement.

---------- 这是商业行为法第二款， 罗列所谓不公正行为。 这是保护买方利益的。 原文 http://192.75.156.68/DBLaws/Statutes/English/90b18_e.htm --------------------

Unfair practices

2. For the purposes of this Act, the following shall be deemed to be unfair practices:

1. A false, misleading or deceptive consumer representation including, but without limiting the generality of the foregoing,

i. a representation that the goods or services have sponsorship, approval, performance characteristics, accessories, uses, ingredients, benefits or quantities they do not have,

ii. a representation that the person who is to supply the goods or services has sponsorship, approval, status, affiliation or connection the person does not have,

iii. a representation that the goods are of a particular standard, quality, grade, style or model, if they are not,

iv. a representation that the goods are new, or unused, if they are not or are reconditioned or reclaimed, provided that the reasonable use of goods to enable the seller to service, prepare, test and deliver the goods for the purpose of sale shall not be deemed to make the goods used for the purposes of this subparagraph,

v. a representation that the goods have been used to an extent that is materially different from the fact,

vi. a representation that the goods or services are available for a reason that does not exist,

vii. a representation that the goods or services have been supplied in accordance with a previous representation, if they have not,

viii. a representation that the goods or services or any part thereof are available to the consumer when the person making the representation knows or ought to know they will not be supplied,

ix. a representation that a service, part, replacement or repair is needed, if it is not,

x. a representation that a specific price advantage exists, if it does not,

xi. a representation that misrepresents the authority of a salesperson, representative, employee or agent to negotiate the final terms of the proposed transaction,

xii. a representation that the proposed transaction involves or does not involve rights, remedies or obligations if the representation is false or misleading,

xiii. a representation using exaggeration, innuendo or ambiguity as to a material fact or failing to state a material fact if such use or failure deceives or tends to deceive,

xiv. a representation that misrepresents the purpose or intent of any solicitation of or any communication with a consumer.

2. An unconscionable consumer representation made in respect of a particular transaction and in determining whether or not a consumer representation is unconscionable there may be taken into account that the person making the representation or the person's employer or principal knows or ought to know,

i. that the consumer is not reasonably able to protect his or her interests because of physical infirmity, ignorance, illiteracy, inability to understand the language of an agreement or similar factors,

ii. that the price grossly exceeds the price at which similar goods or services are readily available to like consumers,

iii. that the consumer is unable to receive a substantial benefit from the subject-matter of the consumer representation,

iv. that there is no reasonable probability of payment of the obligation in full by the consumer,

v. that the proposed transaction is excessively one-sided in favour of someone other than the consumer,

vi. that the terms or conditions of the proposed transaction are so adverse to the consumer as to be inequitable,

vii. that he or she is making a misleading statement of opinion on which the consumer is likely to rely to his or her detriment,

viii. that he or she is subjecting the consumer to undue pressure to enter into the transaction.

3. Such other consumer representations under paragraph 1 as are prescribed by the regulations made in accordance with section 16. R.S.O. 1990, c. B.18, s. 2.更多精彩文章及讨论，请光临枫下论坛 rolia.net

如果试车时能直接发现某些地方有问题，比如楼主的车的窗和空调的问题，这个车就应该碰也不碰！你想啊，dealer是以卖出车为目的，如果是小毛病，他早就收拾好了，能把问题留着让你发现的，不是此问题极难修好，就是修理起来要花很多银子的。旧车多的是，买车千万不能急躁！